Privacy Policy

Effective date: 1 July 2025 ·  Last updated: 1 July 2025

1. Who We Are

This Privacy Policy applies to C-Chu Global Digital Business Limited (RC7505127), a company registered in Nigeria, trading as C-Chu Global.

Our registered address is: Suite 35, 2nd Floor, Mazfallah Shopping Complex, Karu Roundabout, Abuja, Nigeria

For all privacy-related queries, contact us at info@cchuglobal.com or +234 806 375 3209.

2. What Information We Collect

We collect the following categories of personal data:

a) Information you provide directly

  • Full name and email address when you register an account
  • Phone number (optional, for WhatsApp support and course notifications)
  • City and country of residence
  • Payment information processed via Paystack (we do not store card details — Paystack handles all card data securely)
  • Any messages or enquiries submitted through our contact form or WhatsApp

b) Information collected automatically

  • Browser type, IP address, and device information
  • Pages visited and time spent on our website
  • Course progress and lesson completion data
  • Cookie identifiers and session data (see Section 7)

3. How We Use Your Information

We use your personal data to:

  • Create and manage your student account
  • Process course enrolments and payments
  • Deliver course content, certificates, and progress tracking
  • Send important account communications (enrolment confirmations, payment receipts, course updates)
  • Respond to your enquiries via email or WhatsApp
  • Send promotional messages about new courses and offers (you can opt out at any time)
  • Improve our platform, content, and student experience
  • Comply with our legal obligations under Nigerian law

4. Legal Basis for Processing

We process your personal data on the following grounds:

  • Contract performance — to deliver the courses and services you enrolled in
  • Legitimate interests — to improve our platform and send relevant course updates
  • Consent — for marketing communications (you may withdraw consent at any time)
  • Legal obligation — where required by Nigerian law or regulation

5. How We Share Your Information

We do not sell, rent, or trade your personal data. We share your information only with:

  • Paystack — to process payments securely (governed by Paystack's own privacy policy)
  • Supabase — our database and authentication provider, which stores your account and progress data on secure servers
  • Resend — our email delivery service, used to send account and course communications
  • Law enforcement or regulatory bodies — only where required by law

6. Data Retention

We retain your personal data for as long as your account is active, or as long as necessary to deliver the services you enrolled in. If you request deletion of your account, we will erase your personal data within 30 days, except where we are legally required to retain certain records (e.g. payment records for tax and accounting purposes, which are kept for 7 years under Nigerian law).

7. Cookies

Our website uses cookies and similar technologies to maintain your login session and remember your preferences. We do not currently use third-party advertising cookies.

You can control cookies through your browser settings. Disabling cookies may affect your ability to log in and access course content.

8. Data Security

We take reasonable technical and organisational measures to protect your personal data, including encrypted data storage, secure HTTPS connections, and access controls that limit who within our team can view your data.

However, no internet transmission is completely secure. By using our platform, you acknowledge and accept this inherent risk.

9. Your Rights

You have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your data (subject to legal retention requirements)
  • Withdraw consent for marketing communications at any time
  • Lodge a complaint with the Nigerian Data Protection Commission (NDPC) if you believe your rights have been violated

To exercise any of these rights, email us at info@cchuglobal.com. We will respond within 30 days.

10. Third-Party Links

Our website may contain links to third-party websites (such as social media platforms or payment processors). We are not responsible for the privacy practices of those sites and encourage you to read their privacy policies.

11. Children's Privacy

Our courses and platform are intended for individuals aged 18 and above. We do not knowingly collect personal data from persons under 18. If you believe a minor has provided us with personal data, please contact us so we can delete it.

12. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date at the top of this page. Continued use of our platform after any change constitutes your acceptance of the updated policy.

13. Contact Us

If you have questions about this Privacy Policy or how we handle your data:

  • Email: info@cchuglobal.com
  • Phone: +234 806 375 3209
  • Address: Suite 35, 2nd Floor, Mazfallah Shopping Complex, Karu Roundabout, Abuja, Nigeria
  • Website: https://cchuglobal.com